Reputation Management Dashboard

REPUTATION MANAGEMENT DASHBOARD

MANAGE ALL OF YOUR REVIEWS IN ONE LOCATION. A MUST HAVE FOR EVERY BUSINESS

 

 

Research at The Hotel School at Cornell University showed that a hotel can raise its price by 11.2% without negatively affecting sales, if it’s rated 1 star higher.

 

 

 

Engaging Reviewers Makes a Difference

Engage your reviewers in a timely manner and watch your reputation soar.

 

 

By responding to negative reviews, you give yourself the chance to get unhappy reviewers to change/edit/delete their review and win them back as customers. And by responding to positive ones, you build customer loyalty and increase the chance of repeat visits.

Reputation Management

De-stressing Stressful Situations

We understand that people saying negative things about you, your staff, your company as well as brands, services and products brings up strong emotions. It creates a lot of stress that can be downright debilitating. Much of that stress comes from the inability to effectively manage reviews. Our goal is to provide powerful tools that are simple to use. We combine these tools with our knowledge and expertise in responding and sometimes removing the problems.

87% of clicks go to businesses with 3 or more stars! – Google

Reputation Dashboard Features

All Reviews in One Place

Our dashboard lets you see all your company’s reviews in chronological order regardless of where they were posted. Responses can easily be posted using our one click link system. Even leave private notes that only your team can see.

 

 

Customized Notification

Get time sensitive email alerts based on your companies specific needs. We constantly check your business listings for activity. When it detects a new review that matches your notification criteria, your specified team member(s) receives an email notification so that they can act fast.

 

 

Quickly Identify Company Deficiencies

A single dashboard uncovers recurring issues that are impacting your organization. Our system  aggregates and analyzes your reviews so that you can identify and address the source of the problem.

Monitor Multiple Locations

We provide top level reporting and management tools, so you have visibility on what customers are saying and how your team is responding across the entire organization.

 

 

Track Your Performance

Gain insight on the key performance metrics that impact your local search results. Our analytic reports makes it is easy for you to spot trends and compare store performance.

 

 

Stay Ahead Of Your Competitors

Understand how your business stacks up to direct competitors. Track your competitions reviews to see what their customers are saying and establish market dominance.

 

 

Manage From Your Favorite Application

Reviews can be integrated  into many social listening platforms. Our dashboard plugs seamlessly into HootSuite and others.

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42% of consumers expect a response within 60 minutes of posting complaints to a business's social media.

Dispute Negative Content

Disputing negative content that is old, malicious, or defamatory found on review directory sites is wrought with roadblocks. Through diligence and knowledge, Sticky Wrapper will do everything possible to remove negative content from directory and review sites.

 

 

Available as an add-on feature to our Reputation Dashboard.

Major Incident Management

Is your online reputation out of control? Are negative reviews, articles and broadcasts overshadowing your company? Has a recent product recall or defect caused a crisis for your brand? Are untruths about your brands getting overtaking your social media? These are the things that ruin companies. Your reputation turned sour can drive customers away permanently. We can help!

 

 

Sticky Wrapper’s reputation management team can quickly assess the damage and return your business back to favor.

The right plan for your business

 

Choosing the right spend for your business depends on your industry, your goals and the level of involvement you want from our professional reputation managers. All companies need some level of reputation management. We have a plan that is tailored to your small business or your international brand.

 

 

Reputation management is a team effort between you and/or your designated employee and us. We want you to feel confident in the work we do and comfortable with your contact here.

 

Remember: Your customers are reading and writing online reviews, whether you want them to or not. What do yours say? Make sure prospective customers get the real story.

Sticky Wrapper Knows How.

 

We know Local | We reach National: We are located in Portland, OR and Sun Valley, ID. We understand what it takes to compete in small markets and major metro areas across the country. We have a professional team of brand strategists, copywriters, developers and reputation experts right here in the USA. We offer exceptional support and very competitive pricing.

 

 

We offer plans so that companies can better understand what they get for their marketing budget. Your campaign will be custom tailored to meet the individual requirements of your company. We are here to advise you on the best services to meet your company and budget needs.

92% of Internet users read product reviews and 89% of people say that reviews influence their purchasing decisions. –E Tailing Group